Privacy Policy

1. Introduction

At Nutrajun LLP, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website, WhatsApp, email, social media, or e-commerce platforms (including Amazon and Flipkart).

By accessing or purchasing from our website or other official channels, you agree to the practices described in this Privacy Policy.

2. Who We Are

Nutrajun LLP is a wellness and nutrition-focused company engaged in food processing, exports, and the development of natural health products. Our expertise lies in the production and supply of freeze-dried fruits, vegetables, herbs, spices, dehydrated products, superfood mixes, and instant juice blends—all created under FSSAI-approved standards to deliver The Power of Nature's Wellness.

3. Information We Collect

We may collect the following categories of information:

4. How We Use Your Information

We use collected information to:

• Process and deliver orders accurately.
• Provide customer support and respond to inquiries.
• Send order confirmations and shipment updates (via email or WhatsApp).
• Facilitate secure payments and refunds (where applicable).
• Improve website experience and product quality.
• Conduct research, marketing campaigns, and promotional offers (with your consent).
• Maintain records for taxation, legal, and regulatory purposes.

We never sell, rent, or misuse your personal data.

5. Payment Security

• All transactions are processed through secure, encrypted third-party payment gateways.
• We do not store your complete credit or debit card details.
• PCI-DSS and bank-grade security standards are followed for online payments.

6. Cookies and Analytics

Our website uses cookies and tracking tools to:

• Analyze traffic and user behavior.
• Enhance performance and personalized content.
• Support remarketing or advertising campaigns.

You may disable cookies via your browser settings, but some features might not function properly.

7. Data Storage and Protection

• All data is stored on secure servers and protected with industry-standard encryption.
• Access to data is limited to authorized personnel only.
• We retain information for as long as necessary to comply with legal, tax, and business requirements.
• We periodically review our data protection protocols for continued compliance with Indian laws and international standards.

8. Data Sharing and Disclosure

We may share minimal necessary data with trusted service partners, including:

• Courier and logistics companies (for delivery).
• Payment gateway providers.
• Marketing and communication services (for emails and notifications).
• Legal or government authorities (when required by law).

All partners are contractually bound to protect your data and use it only for authorized purposes.

9. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate information.
• Withdraw marketing consent at any time.
• Request data deletion (where legally permissible).

To exercise these rights, please email us at contact@nutrajun.com.

10. Children's Privacy

We do not knowingly collect personal information from children under 13 years of age. If you believe a child's information has been collected by mistake, please contact us immediately for removal.

11. International and Export Clients

For our global customers and importers:

• Data may be transferred and stored outside India for logistics and customs processing.
• All such transfers are done with appropriate data protection and confidentiality safeguards.
• Compliance is maintained with international data transfer standards.

12. Product Disclaimer

All Nutrajun products are natural food and herbal supplement products, not intended to diagnose, treat, cure, or prevent any disease. Effects may vary from person to person depending on age, diet, and lifestyle. Please read the ingredient list carefully and consult a health professional before use if you have medical conditions, allergies, or are pregnant / nursing. Nutrajun LLP is not liable for any misuse or incorrect storage of the product. All products are manufactured and packed under strict FSSAI standards and quality control.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect legal changes or business updates. The latest version will always be available on https://www.nutrajun.com with the revised effective date.

14. Grievance Redressal & Jurisdiction

If you have any questions or complaints about our Privacy Policy or data handling practices, please contact: